Refund policy

At FashionGlassesChain, your satisfaction matters. We design our products to combine fashion and function, and we stand behind their quality.

30-Day Free Returns

We offer free returns and refunds within 30 days of delivery.

To be eligible for a return:
- The item must be unused and in its original condition
- The item must be returned in its original packaging
- Proof of purchase is required

If 30 days have passed since delivery, unfortunately we cannot offer a refund or exchange.

How to Request a Return

To initiate a return, please contact us at:
support@fashionglasseschain.shop

Include:
- Your order number
- The reason for return
- Photos (if the item is damaged or defective)

Our team will provide return instructions within 24 hours.

Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved:
- Refunds will be processed to your original payment method
- Processing time may take 5–10 business days depending on your bank or provider

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will resolve the issue promptly at no cost to you.